About Us
Jigsaw Finance was established in 2000 with a simple goal, to make vehicle finance clear, supportive, and personal. Since then, we’ve grown into one of the UK’s most trusted motor finance brokers, supporting thousands of customers every year.
Trusted Finance Broker
In recent years, Jigsaw came under new ownership with a fresh focus on technology, customer care, and long-term trust. That means a modern, digital experience backed by the same friendly, personal service that we have delivered from the start.
We work with a wide panel of lenders to offer flexible finance options, from PCP and Hire Purchase to specialist plans for a range of credit profiles.
Our team takes pride in doing the right thing. Every customer, every time. That commitment has earned us thousands of five-star reviews and lasting relationships with motorists and dealers nationwide.
A Quarter Century of Heritage
Jigsaw Finance has been serving the UK motor trade since 2000. Established in offices on the outskirts of Stoke-on-Trent, the business was built on a simple idea: combine the right technology with genuine personal service and deep industry experience. That founding principle hasn’t changed. Today, we’re still based in Stoke-on-Trent, and now also have offices in Macclesfield and Oldham, with our UK team working across the country.
For 25 years, Jigsaw built a reputation in the UK motor trade for reliability, transparency, and a genuinely personal approach to dealer finance. Many of our dealer partners have now worked with us for many, many years.
In 2023, James Weir and Alex Hurst acquired the business. Both had spent years in senior roles at large finance brokers and kept hearing the same frustrations: slow approvals, inflexible processes, anonymous call centres. They saw an opportunity. Jigsaw already had the foundations, trusted lender relationships, in-house technology, and a team who genuinely cared. It just needed modernising.
Since then, we’ve quadrupled deal volumes and doubled our team to 50 people. But the core hasn’t changed. We still believe dealers deserve better than automated declines and faceless service. We still believe relationships matter more than algorithms.
Our Mission
To be the number one motor finance broker for customers and dealers who want proper service, clear communication, and reliable outcomes. A service built on experience, consistency, and a genuine commitment to doing things the right way.
Our strapline, Driven by Care, Built on Trust, isn’t marketing speak. It’s how we operate. Care shows up in the way our team treats every dealer and customer. Trust comes from 25 years of doing what we say we’ll do.
Service That's Actually Personal
When you apply with Jigsaw, you’re not dealing with a faceless system. You get real support from real people, and many of our team have spent years helping customers through the car-buying process. They understand the questions, the worries, and the excitement that comes with getting a new car, and they’ll guide you through everything at your pace.
We’ve created a working culture that puts trust and flexibility first because people do their best work when they feel supported. That means you get help from a team that’s happy, focused, and ready to make the finance side feel simple, clear, and stress-free.
Meet the Team
Behind Jigsaw Finance is a team of real people who care about making your experience smooth and positive.
From the payout team who ensure every deal completes quickly, to our account managers and customer support team who guide you through each step, we’re here to help.
Management Team
Alex Hurst
Co-Owner & Managing Director
James Weir
Co-Owner & Managing Director
Kevin Allsop
Director of Finance
Tim Badham
Product Development Director
Sam Kenney
Head of After Sales
Danny Belks
Head of Business Development
Dan Lomas
Head of Sales
Mark Strettle
Head of Operational Improvement
Mandy Southern
Risk & Compliance Manager
Libby Sharp
Operations Manager
Daniel Woodward
Marketing Manager
Customer Support Team
Ceri Gildun
Customer Account Manager
Alex Webster
Agent Account Manager
Luke Jackson
Dealer Account Manager
Joshua Pollard
Dealer Account Manager
George Watkins
Dealer Account Manager
Thomas Bradbury
Dealer Account Manager
Regan Ridgway
Dealer Account Manager
Philip Gajewski
Dealer Account Manager
Dylan Lavin
Dealer Account Manager
Marie Roden
Dealer Set-up
Lynsey Bayles
Underwriting Manager
Andy Rose
Dealer Set-up
Jade Reece
Payout Advisor
Emily Worthington
Dealer Set-up
Brogan Cousins
Payout Advisor
Annie Burgess
Payout Advisor
Debbie Ainsworth
Senior Underwriter
Marc Enderby
Agent Account Manager
Anxhela Ruci
Accounts Assistant
Why Dealers Choose Us
We operate collaboratively, for the long-term, because we understand what dealers and their customers actually need.
We work with over 30 lenders across prime, near-prime, non-prime, and business finance, supporting everything from family cars on PCP to prestige SUVs, used vans, motorhomes, motorcycles, and commercial vehicles. One of our funders has no vehicle criteria at all, they lend purely on customer profile. Others provide market-leading residual values. With several exclusive lenders on our panel, dealers gain access to funding that simply isn’t available elsewhere.
The result? More approvals, fewer rejections, and the ability to say yes to more customers.
Technology Built for Dealers
Artis, our in-house CRM system, was developed to speed up vehicle finance, while maintaining our service ethos. Unlike rigid third-party platforms, it adapts to how you work.
We integrate directly with systems like Codeweavers and Auto Convert, and our API connections with lenders mean decisions come back fast.
Technology handles the speed. Our team ensures nothing slips through the cracks.
Personal Service
Every dealer partner gets a dedicated account manager, a person who knows your business, and your way of working. Many of our team have spent years in dealerships, at lenders, or across the broker world. When you call, you’re speaking to professionals who genuinely understand the motor trade. Some of our team have been with the business for over 20 years.
We’ve built a culture that values flexibility, remote working, and genuine trust in our team. Happy, empowered people provide better service. And dealers notice.
Looking Forward.
Meet the Owners
We recently filmed a short video series with business owners James Weir and Alex Hurst. They talk through what Jigsaw Finance has achieved over the past few years, how we approach the market, and what sets us apart as a vehicle finance broker. Click the play button below to watch the full series on our YouTube channel.
